Customer Call / Chat Summarization
Estimate the cost of summarizing support calls, sales calls and customer-agent conversations.
Estimate Customer Summary CostCalculate Your Summarization Cost
Paste a sample transcript, select the summary you need, and estimate your monthly API spend.
No API key required. Your transcript stays in your browser.
Characters: 0Words: 0Estimated input tokens: 0Estimated token count
Output tokens are estimated based on the selected summary type and input length.
Number of customer calls or chats summarized each month.
Advanced Settings
i
Tokens used by the system prompt or recurring instructions in every interaction.
i
Percentage of input tokens expected to use provider prompt caching.
Compare the Same Workload Across Models
Compare model pricing, per-interaction cost, and monthly difference using the same current calculator values.
Paste sample content above to compare model costs.
Estimate Common Summarization Workloads
Choose the closest workload, then paste a representative sample.
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How it works
1
Add sample content
Paste a customer conversation, meeting transcript, or other representative content.
2
Choose the summary
Select Summary, Summary + Insights, or Detailed Summary and set monthly interactions.
3
Compare costs
See per-interaction, monthly, and annual estimates across supported models.
Pricing last updated: 2026-07-15
How the Estimate Is Calculated
Input cost = estimated input tokens / 1,000,000 x model input priceOutput cost = estimated output tokens / 1,000,000 x model output priceTotal monthly cost = cost per interaction x monthly interactions
Input tokens come from your pasted content. Output tokens are projected from the summary type and input length. Taxes, transcription, storage, and other infrastructure are not included.
FAQ
How are input tokens calculated?
Your pasted content is analyzed locally in your browser using a text-aware estimator. The MVP labels this value as estimated rather than exact.
How are output tokens estimated?
The estimate uses your input length and selected summary type, then applies minimum and maximum limits for realistic results.
What is the difference between Summary, Summary + Insights and Detailed Summary?
Summary is concise. Summary + Insights adds structured findings such as sentiment and actions. Detailed Summary provides a fuller overview with decisions, owners, risks, and follow-up items.
Does the calculator send my transcript to a server?
No. Your transcript stays in your browser and is never included in the shareable URL.
Does this calculator call an AI API?
No. The estimator works locally and does not require an API key.
Can I estimate customer-call and chat summarization costs?
Yes. Select Customer Call / Chat Summarization and paste a representative transcript.
Can I estimate meeting-summary costs?
Yes. Select Meeting Summarization to estimate summaries, decisions, and action items from meeting content.
Why may the actual API bill be different?
Generated output length, provider tokenization, caching, pricing changes, taxes, and implementation details can affect the final invoice.
Does this include speech-to-text transcription cost?
No. This MVP estimates only LLM summarization costs. Speech-to-text pricing is not included yet.